FAQ

How is shipping handled?

- The shipping price is based upon the weight and size of the package.

 

How long will it take for my order to arrive?

- Please allow up to two weeks between order placement. We will notify you when your order has shipped.

 

Do you offer international shipping?

- Not at the moment

 

How do I care for my clothes?

- To ensure your items last, we recommend washing in cold water with similar colors and tumble drying on low. For delicate fabrics, hand washing is ideal. Always check the care label for specific instructions.

 

What payment methods do you accept?

- We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. You can select your preferred payment method during checkout.

 

How do I contact customer service?

- You can reach our customer service team via email at riseoftroyproductions@gmail.com. We’re available Monday to Friday from 9 AM to 5 PM EST.